I was thinking about putting in a complaint to the Advertising Standards Agency (ASA) ages ago about this but didnt get around to it/couldnt be bothered!

Tonight I saw Ian’s post mentioning he was considering changing to Virgin Media beacuse of the advertised fast fibre optic connection and was reminded of my annoyance over the claims.

It turns out that BSkyB, Talk Talk and a few less idle members of the public did make a complaint. The below two stories cover the situation quite well with ThinkBroadband also carrying quite a few user comments on its page. Essentially Virgin Media as many have probably seen have been advertising fibre optic internet connections direct to the home, the fibre is actually only to one of the street boxes, its copper/steel/aluminium after that. A Virgin Media engineer I was speaking to recently, who works on the core fibre network around London said that it could be anything from 500 to a 1000 households sharing the connection!Virgin Media Fibre Optic ad

Amazingly, the ASA quashed the claims, essentially deeming the copper portion of the network insignificant. By the same logic, as ThinkBroadband have pointed out, BT etc could now make the same claim as from the telephone exchange upwards, the ADSL network is fibre.

Wish the ASA had taken a stand with this and the ‘Unlimited’ claims (There’s a nice little piece about this on one of the BBC blogs), hardly surprising so many people are confused about Broadband.

Update (13/04/08): Of course in addition to the above truth twisting, a worrying blow for net neutrality comes with Virgin Media’s CEO Neil Berkett branding it “a load of bollocks”. Crude and worrying words, glad I’m not with them and supporting his point of view any more.

We got a letter from them in the mail today saying, ‘Sorry to hear your leaving, how about sleeping on it?’, this is accompanied by the type of mask you get on night flights. Be nice if they quit with all the marketing gimmiks and actually delivered on the fibre to the home claim!

I was reading on the train this morning (I don’t think I could go back to commuting without mobile internet!), the BBC have reported on a leaked draft paper from the UK Government published by the Times, proposing to force ISP’s to take action against illegal downloaders with a three strikes and out style system. As has been pointed out, the government, seem to be ignoring the serious privacy implications this has for internet access and what would seem an insurmountable task for the ISP’s to economically and practically undertake. I’ve got an image in my head of a satirical political cartoon showing an MPAA/RIAA figure pushing Gordon Brown along but anyway.

Hero of the guitar by Unhindered by Talent on Flickr

But anyway, aside from these points, the question is, are the media industries as a collective gradually responding better to consumer desires and the internet in general as a result of piracy? The rapid rise in piracy of music, films and television has left the industry models looking increasingly dated and almost ridiculous, indeed, if it could be charted it would correlate quite well with broadband uptake. They were left with choices, embrace, fight or ignore it, as we’ve seen, they’ve steadily fought it and probably thought after Napster that they could go back to sleep again.

CD Brulé by *** Fanch The System !!! *** on Flickr

In the last couple of years we’ve seen numerous press releases by the RIAA and MPAA citing the massive sales losses they’ve sustained as a result of piracy, the press has reported on numerous cases against kids, the elderly and mothers across America and elsewhere, in dubious attempts to deter the masses. Apple introduced iTunes and its worked fairly well with some debate, but that wasn’t the industries idea, that was Apple, and many of the other major online music stores have been third parties approaching the music industry not them reaching out to the consumer. The same sort of scenario has been playing out for video content with the same issues, indeed the upcoming pirate bay case, is seeing the founders gaining steady international notoriety as thieves and the worst of criminals in one light and justified and innocent in another.

Only really in the last year are we seeing perhaps the start of serious attempts at DRM free, decent (ish) quality music and video from the industry and this is encouraged in many ways by piracy (catering for the users so they don’t pirate the material). Its argued so much more now that piracy is slowly forcing the industry to respond better to the consumer, that piracy is a positive driving force for change and that it will eventually lead to a better solution.

Perhaps arguing that the end necessarily justifies the means is not an argument to start, but I do think its valid, the cost to the ISP’s who already have looming demand induced upgrade costs as well as the time and effort for the government to pass through legislation for this ultimatly means it will accomplish little. Others such as Michael Arrington have suggested that you make money from associated products and live events as opposed to the music but I’m far more inclined to agree with the general principles of Paul Glazowski’s rebuttal and in particular the “linear chicken and egg” analogy he makes in his first comment on his post, its unfortunate however to read in the comments a lack of understanding of the items value as opposed to its distribution costs.

As with most people I know, if I like music I’ll buy it, aside from anything else, I still prefer having a physical copy (maybe I’m getting old). I’m not advocating illegal downloads as such, however, piracy is giving the media industries a good kick down the path of progress.